All our product descriptions have an estimate on how quickly you may receive your order. Making time varies from 2 weeks to 6 weeks. Please check the item description when ordering.

Yes, we can gift-wrap your order free of charge and include a small greeting card. You can make this request, with details of any message you would like to include in the comment box at checkout.

Yes, we can offer different colours if needed. Please reach out to us here to discuss your customisation requests.

Yes, we do accept custom orders. Please fill out this form and we can discuss your specific requirements and design ideas.

Yes, we do ship to all non-EU countries and worldwide. Please refer to our Shipping Policy here. However, please note that we will not be responsible for any import taxes or customs duties imposed by the destination country.

The turnaround time for custom orders can vary, so it is best to inquire about their estimated timeframe.

Our jewellery uses a mixture of materials. All product descriptions will have a detailed list of the metals and components used. This may include sterling silver, gold-filled and rose-gold filled hooks/studs, enamelled copper wires, crystals, leather and hand dyed silk yarns. Please read the item description carefully when ordering.

Yes, all our jewellery pieces are nickel-free and lead-free. We prioritise using high-quality materials that are safe and comfortable for sensitive skin.

It is possible to switch from hooks to stud fittings on some earrings. You can make a request for this in the comment box at checkout.

Store it in a safe place, separate from other jewellery, and avoid wearing it in the shower, swimming or while sleeping. Put your jewellery on after applying make-up, gels, lotions or perfume. Clean gently with a soft jewellery cloth.